ZONE Limited (www.zonetel.com) is a member of e-KONG Group (www.e-kong.com) (HKSE stock code 524).

We specialize in telecom services and solutions. Operating our branded long-distance calling service (www.zone1511.com) in Hong Kong for 10 years, we know very well how telecommunication works.

We know equally well how to integrate it with your IT infrastructure. Attributing to innovations in VOIP telephony, convergence of telecom and IT systems is now put in practice with tangible benefits of improved efficiency and cost savings. We have exactly the experience and knowledge to make convergence work for you.

We strive to provide professional service to support your growing business. Our team of experienced telecom professionals and system developers would thoroughly understand your requirements, select the right products and deliver the ideal solutions. Our service areas include:

Corporate Telecommunications Facilities

- IPLC, MPLS and IP VPN
- IDC
- PBX and telephone systems

IP Telephony

- VOIP consultancy and implementation
- IP PBX, FXO/FXS gateways, IP Phones
- Hong Kong call origination & International termination

Customer Relationship Management System ZONECRM

- Feature-rich and customizable
- Automatic Call Distribution
- Agent management
- Predictive dialer
- Voice Recordings
- Interactive Voice Response System
- Hong Kong and China access numbers
- Hong Kong – China connectivity

Internet Fax

- Heavy-duty web-based fax service with real time control

Web Conferencing

- Reservation-less and scheduled conferences
- Support Inbound and outbound parties with voice recordings
- Real time control and detailed call logs

Web Callback

- Web-based toll-free service for businesses with internet presence
- Customizable user interface

Professional Services